Daily Specials

We offer complimentary return transport from downtown Queenstown at 37 Camp Street. Please make sure to book this in addition to your flight experience. If you are self-driving, we are based in Frankton and we have plenty of parking available.

• Wear comfortable covered shoes
• Bring along or wear warm clothing, including a jacket
• Remember to bring your camera, sunscreen and sunglasses

Bookings

• For the purpose of aircraft weight and balance and in accordance with the Civil Aviation Authority rules and regulations, we require all passenger weights at the time of booking. Once we have received and reviewed this information we will be able to confirm the booking.
• Our booking system will ask for your credit card details, which are securely stored to confirm your booking, however we will not charge your card until the day of your booking.
• Please note a surcharge will be incurred for credit and contactless payments.

Your flight
• You will need to contact us one hour prior to your departure time for a weather check.
• Minimum passenger numbers are required for all scenic flights. We reserve the right to upgrade passengers or merge flights for operational reasons or flight management purposes if required.
• Flights depart on demand and are subject to availability.
• Flights depart from our Heliworks Queenstown base in Frankton.
• Advertised times away, flight and landing times are approximate and can be subject to weather conditions. On occasion, flight paths and landing locations may change at the pilot’s discretion.

Pricing
• Our prices change annually from 1 October. Please select your preferred date of travel on our booking system or view the pricing section to view pricing schedules.
• Prices are in NZ currency and include Goods and Services Tax.
• We reserve the right to change prices at any time without further notice. However, if we have confirmed an advance booking the quoted price will not be altered.

Payments
• We accept EFTPOS, Visa, Mastercard and cash. Please note a surcharge will be incurred for credit and contactless payments.

Cancellations
• Any cancellations made within 24 hours of departure will incur a 50% cancellation fee. If passengers ‘no-show’ for a flight, 100% of the fare will apply. If we cannot operate due to weather and as a result, passengers are unable to fly, no cancellation fees will apply.